Managed Back Office Support Services for Growing Businesses
Hire a dedicated remote assistant from Nigeria for a fraction of local hiring costs. We recruit, vet, onboard, and manage the assistant for you.
Trusted by companies globally
How We Help You Scale
Send us your administrative and operational tasks. Your dedicated project manager coordinates the work, ensures quality, and delivers completed tasks, without you having to manage individual assistants.
You don’t hire a person; you hand off a function, and a managed remote assistant handles it without needing direction from you.
How It Works
Getting started is simple. Here’s what happens after you send us your first task.
Tell us what's eating your time
Admin, scheduling, data entry, reporting, customer follow-ups, research, or outbound calling and selling: whatever’s piling up on your team’s desk.
Your project manager takes it from there.
They assign the work to a managed remote assistant on our team and stay accountable for the results.
You get consistent results, every time.
Your project manager tracks quality and performance, whether that’s a finished report or a week of calls made.
Your capacity flexes automatically.
We monitor performance, handle adjustments, and ensure continuous improvement so you never worry about delivery.
Who this is for
Who Uses Managed Back Office Support
Growing businesses across industries rely on managed back office support when internal capacity can’t keep up with operational demand. This commonly includes:
Agencies and service businesses,
managing client admin, scheduling, and reporting without adding project management overheadwth
Ecommerce businesses,
handling order support, customer follow-ups, and data entry during growth or seasonal spikes
Real estate teams,
coordinating listings, inquiries, and administrative work across multiple properties
Startups and small teams,
offloading outreach and admin work so founders can stay focused on product and growth
Why Outsource Back Office Support Services from Nigeria?
- Why outsource back office support instead of hiring in-house?
Outsourcing back office support removes the cost and risk of hiring in-house, recruiting takes time, onboarding carries risk, and managing someone day to day pulls your attention right back to the work you were trying to offload in the first place. None of that guarantees the work gets done well either. - What do you actually save by handing off admin and operational work?
You save the time spent recruiting, training, and managing someone directly, plus the cost difference of working with vetted talent from Nigeria instead of hiring locally. Every hour spent on tasks like data entry, scheduling, reporting, or cold calling is an hour not spent on the parts of your business only you can do. - Is managed back office support worth it for a growing business?
For a growing business, managed back office support is worth it because you get consistent execution on tasks like inbox management, customer follow-ups, research, and outreach, without adding headcount, without managing anyone, and without carrying the risk of a hire that doesn’t work out. Your project manager owns the outcome, start to finish. You get your time back.
Our Advantage
How Betternship Delivers Managed Back Office Support Services
Here’s what sets our managed back office support services apart from standard staffing.
Managed Business Operations, Not Just Staffing
Most staffing services hand you a resume and leave the management to you. We stay involved. Your project manager owns quality, coverage, and coordination for as long as you work with us.
Remote Operations Team, On Demand
You're never stuck waiting on one person. Whatever a task needs, your project manager makes sure the right skill set is applied, without you having to ask.
Administrative Support as a Service
Predictable monthly cost. No local hiring overhead, no severance risk, and no recruiting cycle every time someone leaves.
Managed Executive Support, When You Need It
For founders and leadership teams, back-office support extends to calendar management, inbox triage, travel coordination, and light executive assistance. Your project manager coordinates this too, so it's never a separate hire.
Clear Ownership
What We Handle vs What You Handle
No more chasing updates, correcting mistakes, or wondering if the work is actually getting done. You get the outcome. Your project manager carries everything it takes to deliver it.
Handled by Betternship
- Recruiting, vetting, and onboarding the managed virtual assistants behind every task
- Day-to-day coordination and quality control through your project manager
- Replacing or reassigning talent if a task needs a different skill set
- Scaling capacity up or down as your needs change
You Handle
- Defining the tasks and priorities you want off your plate
- One point of contact, your project manager, for updates and requests
- Reviewing delivered work, already checked for quality before it reaches you
You focus on your business. We handle the rest.
What Back Office Support Services Cover
This service isn’t limited to one type of task. It covers the full range of back office work that keeps a growing business running:
- Administrative work, like scheduling, data entry, and inbox management
- Operational work, like reporting, research, and customer follow-ups
- Outreach work, like cold calling and virtual selling
- Executive support, like calendar management and travel coordination
If it’s recurring, time-consuming, and not core to why your business exists, it likely fits here.
AI Stack
AI-Assisted Execution, Human Accountability
Your project manager owns every task from start to finish. Our remote assistants use AI tools where they genuinely speed up the work, but judgment, quality, and accountability stay with people, not software.
One VA. Multiple AI systems. Exponential output.
Client Stories
What Businesses Say About Working With Us
Hear from companies running their back office through Betternship’s managed support.
"Working with Betternship has been one of the best decisions I've made, and it clearly shows in the results. The team is responsive, efficient, and consistently delivers high-quality talent. Every request is handled quickly and professionally, making it easy to move projects forward without delays."
Start Managed Back Office Support Today
Tell Us What You Need in an Assistant
Transparent Pricing
How Much Does Managed Back Office Support Cost?
Choose a plan based on workload and responsibility. Every plan includes full management, infrastructure, supervision, and AI-enabled support.
Starter Support
Perfect for testing the service before committing further
$200 /month
- 20 hours/month
- Admin & basic support tasks
- AI-trained assistant
- Fully managed infrastructure
- Replacement guarantee
$699 /month
- 80 hours/month
- Ops, CRM, sales & marketing support
- Advanced AI workflows
- Performance monitoring
- Priority replacement
Executive Support
High-trust support for founders & executives
$1099 /month
- 160 hours/month
- Senior-level assistant
- Inbox, calendar & operations
- Strategic task ownership
- Dedicated account oversight
Let's talk
- Price ranges from $8-$15 per hour
- Flexible hours & scope
- Multi-person team setup
- Custom SLA & reporting
- Dedicated account manager
You focus on your business. We handle the rest.
Frequently Asked Questions About Managed Back Office Support Services
Why hire back office support from Nigeria?
Businesses hire back office support from Nigeria for the combination of skilled, English-speaking talent and lower costs compared to hiring locally in the UK, US, Canada, or Europe, without sacrificing quality or oversight.
Is managed back office support from Nigeria reliable for international businesses?
Managed back office support from Nigeria is built for international businesses specifically, with a dedicated project manager overseeing quality and coordination so reliability doesn't depend on managing an unfamiliar team yourself.
What tasks can I hand off with managed back office support?
You can hand off scheduling, data entry, reporting, customer follow-ups, research, inbox and calendar management, light executive support, and outreach work like cold calling or virtual selling. Your project manager confirms fit during onboarding.
How is managed back office support different from hiring an assistant directly?
Managed back office support differs from hiring an assistant directly because your project manager handles coordination, quality control, and task delivery from the start, so you only review finished work instead of managing someone's day-to-day.
How much does managed back office support cost?
Managed back office support runs from $200/month for a starter plan (20 hours/month) up to $1,099/month for executive-level support (160 hours/month), with custom hourly plans available for larger or flexible needs.
Can managed back office support work alongside my existing in-house team?
Managed back office support can work alongside your existing in-house team, since it's built to absorb overflow and recurring work your team doesn't have capacity for, without requiring any change to how your team operates.
Does managed back office support from Nigeria work across time zones?
Managed back office support works across time zones, with our team based in Nigeria and coverage aligned to business hours in the UK, US, Canada, and Europe, so your project manager and team are available when your business needs them.
How quickly can I start with managed back office support?
You can start with managed back office support immediately after your tasks and scope are confirmed. Your project manager assigns the right support right away, with no waiting period.
Related Resources
- How to Hire in Africa: a broader guide to hiring remote talent from Africa, useful if you’re comparing outsourcing models before committing to one.
- Administrative Outsourcing Services in Africa: covers the wider outsourcing category this service sits under, including other formats beyond managed back office support.
Start Managed Back Office Support Today
Without the risks of freelancers or unmanaged remote teams.
More Than Just Remote Work
At Betternship, every business we support also supports a life. For every client using managed back office support through us, we commit to feeding one less-privileged person every month. As your operations scale, you help us create real impact beyond business.
This is how we build sustainable companies while giving back to the communities that power the global workforce.
Learn more about us here.